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Thread Statistics | Show CCP posts - 26 post(s) |
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CCP Sledgehammer
C C P
C C P Alliance
131
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Posted - 2014.06.03 14:06:00 -
[1] - Quote
Ian Blackbird wrote:Anti-Aliasing still seams to have no effect at all?
I just checked this out and found it to be functioning as it does on the PC.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
131
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Posted - 2014.06.03 14:34:00 -
[2] - Quote
epicurus ataraxia wrote:The Launcher comes up , sign in and press play, then nothing.....  guess I will do the repair. and if that does not work, delete cache I guess. 
Hi Epicurus, could you try the following first:
1. Open Terminal (From Applications > Utilities).
2. In the resulting Terminal window type the following then hit ENTER: "open Library"
3. You should now have the Library open in a finder window, find the folder called "Application Support" and open it.
4. Find the "EVE Online" folder and open it.
5. Find the file called "config". Rename it to something different like oldconfig.
6. Run your TQ Launcher
7. Attempt to log in to TQ.
8. Success or Failure? Post in this thread please.
If that doesn't work, I have another potential workaround
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
131
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Posted - 2014.06.03 14:35:00 -
[3] - Quote
epicurus ataraxia wrote:The Launcher comes up , sign in and press play, then nothing..... guess I will do the repair. and if that does not work, delete cache I guess.
Also what OS X version are you running?
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
131
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Posted - 2014.06.03 15:42:00 -
[4] - Quote
Bisches McFrosty wrote:Should the warp-in/warp-out affects be working in the Mac client?
Using a new Mac Pro 6-core with Dual ATI Fire pro D500 cards.
They should, but bear in mind that they are 3rd person so you won't see them on your ship, just those leaving and arriving at your grid.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
133
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Posted - 2014.06.03 17:46:00 -
[5] - Quote
According to Vincent Athena in another thread, he did not have to reinstall.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
133
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Posted - 2014.06.04 13:14:00 -
[6] - Quote
Bear Boss wrote:CCP Maxwell wrote:Lokal Legend wrote:CCP Sledgehammer wrote:epicurus ataraxia wrote:The Launcher comes up , sign in and press play, then nothing..... guess I will do the repair. and if that does not work, delete cache I guess. Also what OS X version are you running? I am having the same issue I am using 10.6.8 Minimum System Requirements: OS: Mac OS X 10.7.5 You just changed the requirements, without any announcement whatsoever? Wow, this is a new low. Expect to get a WTF call from QA department pretty soon, mate.
We announced it here
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
133
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Posted - 2014.06.04 13:14:00 -
[7] - Quote
For all those experiencing multi-boxing issues, please submit bug reports and we'll have a look! Thanks!
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
133
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Posted - 2014.06.04 13:28:00 -
[8] - Quote
Ulises Reyes wrote:Still no EVE Online for me unfortunately ,,,
Hi Ulises and other users above 10.6.8 that are still experiencing trouble with "Play" doing nothing in the launcher,
Could you do the following for me and report back?
1. Right-click on your EVE Online application and select "Show Package Contents".
2. Expand Contents.
3. Expand Resources.
4. Right-click on your EVE Online listed under Resources and select "Show Package Contents".
5. Expand Contents then MacOS.
6. Open a Terminal window and type CHMOD 700 into it, then drag "cider" from your finder window into Terminal and hit ENTER.
7. Expand Frameworks and repeat step 6 but with the "wineserver" file.
If this doesn't work please let me know!
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
133
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Posted - 2014.06.04 14:22:00 -
[9] - Quote
Vincent Athena wrote:Ive tried running three clients on my MBP, doing a mining OP. I'm having issues. First, I get short freezes. They last from a few seconds long to about 2 minutes. The entire computer freezes, UI, clock, everything, except the mouse pointer.
After a few of these happen, graphic anomalies start showing up. Ships turn white. Stations turn yellow. When selecting a station, the "dock" button is just an empty square. After docking, the background is black and item icons do not show (although I can still interact with the items). I have done a bug report.
I am going to set all the clients to "optimized for memory" and see if that helps. A shame if the new cider client means I have to look at a ugly game.
That is unfortunate, Vincent. Would you be so kind as to submit a bug report regarding it and I'll have a chat with everyone here?
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
135
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Posted - 2014.06.05 14:56:00 -
[10] - Quote
Tom Templar wrote:CCP Sledgehammer wrote:epicurus ataraxia wrote:The Launcher comes up , sign in and press play, then nothing..... guess I will do the repair. and if that does not work, delete cache I guess. Hi Epicurus, could you try the following first: 1. Open Terminal (From Applications > Utilities). 2. In the resulting Terminal window type the following then hit ENTER: "open Library" 3. You should now have the Library open in a finder window, find the folder called "Application Support" and open it. 4. Find the "EVE Online" folder and open it. 5. Find the file called "config". Rename it to something different like oldconfig. 6. Run your TQ Launcher 7. Attempt to log in to TQ. 8. Success or Failure? Post in this thread please. If that doesn't work, I have another potential workaround OSX 10.9.3 MacBook Pro 15" medio 2009 2.66 Ghz Intel Core 2 Duo 4GB Ram NVIDEA GeForce 9600 GT 256 MB Eve launcher shows Tranquility Status (Green) and Online Pilots Client launches, then the blackscreen with white connection bar fils Then it takes a little bit and then I get following message: " Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong." Next to the above I also tried launching the "app/Contents/Resources/EVE Online.app" same results. I had no issues launching Eve before the Kronos patch, now I have a skill queue dead in the water for 36+ hrs Strange thing, while on the launcher I see Tranquility status and nbr of online pilot properly, on the client only "server:Tranquility" shows, next to status it keeps saying "unknown". Thanks for helping me out here... TT
Hi Tom,
This isn't something we've come across internally. Do you employ any firewalling or internet security software that may be blocking the updated client?
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
135
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Posted - 2014.06.05 16:14:00 -
[11] - Quote
Vincent Athena wrote:Vincent Athena wrote:Ive tried running three clients on my MBP, doing a mining OP. I'm having issues. First, I get short freezes. They last from a few seconds long to about 2 minutes. The entire computer freezes, UI, clock, everything, except the mouse pointer.
After a few of these happen, graphic anomalies start showing up. Ships turn white. Stations turn yellow. When selecting a station, the "dock" button is just an empty square. After docking, the background is black and item icons do not show (although I can still interact with the items). I have done a bug report.
I am going to set all the clients to "optimized for memory" and see if that helps. A shame if the new cider client means I have to look at an ugly game.
Update: Optimized for memory did not help, I still get hangs. It does seem to be correlated with other internet activity. The more you do outside of eve (web surfing, etc.) the greater the chance it happens. This is similar to the big lockup bug we have had for years. Except after this morning's patch I tried again and it did not happen, despite running 3 clients while web surfing. Was there an undocumented change in this morning's patch that could have fixed it?
Not as far as I am aware Vincent. I just tried on 3 different macs without getting a reproduction, this does not mean that I have stopped looking into the issue, rest assured.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
136
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Posted - 2014.06.06 10:01:00 -
[12] - Quote
Stressor K wrote:Since the update I've completely lost all audio... have tried restarting the computer, restarting the client, turning on and off the 'Audio Enabled' checkbox in the Audio tab of the Esc menu, all to no avail. I'm using an external sound card, but have updated to the latest drivers available, and audio is working fine in all other applications.
My specs are as follows:
Mac Pro 3,1 8-core 2.8Ghz
OS X 10.9.3
6Gb RAM
M-Audio Profire 2626 FW audio interface
Any ideas for other things to try?
Cheers
Hi Stressor,
I'll forward this to our Audio guys and see what they say.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
136
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Posted - 2014.06.06 15:14:00 -
[13] - Quote
Tom Templar wrote:Tom Templar wrote:CCP Sledgehammer wrote:Tom Templar wrote:CCP Sledgehammer wrote:epicurus ataraxia wrote:The Launcher comes up , sign in and press play, then nothing..... guess I will do the repair. and if that does not work, delete cache I guess. Hi Epicurus, could you try the following first: 1. Open Terminal (From Applications > Utilities). 2. In the resulting Terminal window type the following then hit ENTER: "open Library" 3. You should now have the Library open in a finder window, find the folder called "Application Support" and open it. 4. Find the "EVE Online" folder and open it. 5. Find the file called "config". Rename it to something different like oldconfig. 6. Run your TQ Launcher 7. Attempt to log in to TQ. 8. Success or Failure? Post in this thread please. If that doesn't work, I have another potential workaround OSX 10.9.3 MacBook Pro 15" medio 2009 2.66 Ghz Intel Core 2 Duo 4GB Ram NVIDEA GeForce 9600 GT 256 MB Eve launcher shows Tranquility Status (Green) and Online Pilots Client launches, then the blackscreen with white connection bar fils Then it takes a little bit and then I get following message: " Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong." Next to the above I also tried launching the "app/Contents/Resources/EVE Online.app" same results. I had no issues launching Eve before the Kronos patch, now I have a skill queue dead in the water for 36+ hrs Strange thing, while on the launcher I see Tranquility status and nbr of online pilot properly, on the client only "server:Tranquility" shows, next to status it keeps saying "unknown". Thanks for helping me out here... TT Hi Tom, This isn't something we've come across internally. Do you employ any firewalling or internet security software that may be blocking the updated client? Nope none of that, been nosing arround the last 2 days, and have no idea what causes this. I'll keep looking, if you guys have any tips they are more then welcome, if I find a solution from my side, I'll post it here. TT Hi guys, any idea's? I'm running out of options and frankly out of hope. Unable to play my favorite game and several days of empty skill queue's is getting worse, the detox is killing me... Are different port's used by the client and launcher, cuz the latter is smoothly connecting to the Tranq Server, while the client can't seem to find his own 'six' ... let alone the Tranq Server... Only options I can see at this point, pulling a cable to Iceland and connect directly, switching to Hello Kitty online or buying a windows machine, not sure which is worse... So put in those implants and cook me up a solution. Cheers TT.
Let' just run over an idea here. I saw you tried the config fix, but have you tried this?
1. Right-click on your EVE Online application and select "Show Package Contents".
2. Expand Contents.
3. Expand Resources.
4. Right-click on your EVE Online listed under Resources and select "Show Package Contents".
5. Expand Contents then MacOS.
6. Open a Terminal window and type"CHMOD 700 " into it (make sure you have a space after 700), then drag "cider" from your finder window into Terminal and hit ENTER.
7. Expand Frameworks and repeat step 6 but with the "wineserver" file.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
136
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Posted - 2014.06.06 15:15:00 -
[14] - Quote
Or this?
"Go to Preferences, then Security and Privacy, then General then 'Allow apps to be downloaded from "Anywhere"'."
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
136
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Posted - 2014.06.10 10:16:00 -
[15] - Quote
Eric Agerwal wrote:When can we expect a fix from CCP for the Mac multi account lock ups and system crashes on simultaneous Jita undocks?
It's been days and there has been no communication in this thread.
I've tried a fresh install with the latest disk image and purging the app support folder only to continue to experience issues.
The multiboxing issues are actively being looked into by our partners. As soon as they have communicated anything to us I will update this thread. I'd like to thank you all for your reports, they've helped a great deal.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
139
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Posted - 2014.06.27 10:03:00 -
[16] - Quote
Hi folks,
Regarding the crash when you close one of multiple clients, I will be testing out what our partners have advised today and will update this thread with my findings.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
141
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Posted - 2014.06.27 13:43:00 -
[17] - Quote
Hey everyone.
I have spent the last couple of hours messing around with running/quitting multiple clients based on the suggestions of our partners so I wanted to update this thread with my findings.
Firstly, I took the precaution of again ensuring that the crash occurred for me when I quit one of the multiple clients, which it did.
With that confirmed, I navigated to /Library/Application Support and found the EVE Online folder and deleted it to ensure that when I created some clones I had fresh, default settings.
After that I grabbed our Clonemaker tool from here and then followed the instructions here to create multiple clones of my TQ installation.
Since then, I have had 3 clients running at the same time then quitting randomly from different scenes without any of the other clients crashing, and by looking at Activity Monitor (Applications > Utilities > Activity Monitor) confirmed that there were an equivalent number of "wineserver" processes to active EVE Clients.
I would really like people to try the above, especially including deleting your "...\Application Support\EVE Online" folder.
I would also like to draw people's attention to the other methods of setting up multiple clients listed here if this Clonemaker method does not work for you.
I must state that I have not personally tested the other methods there, and if you do try them out I would strongly advise deleting any existing clients and settings folders and try it from a fresh install so that everyone who tries has a baseline to work from and compare.
Please let me know how you get on!
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
142
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Posted - 2014.06.27 15:09:00 -
[18] - Quote
Cade wrote:wait wai wait, you need to clone your eve app to get multiple clients to work on mac?
why not just to use one launcher and eve as I do ?
In a lot of cases we are seeing problems where closing one client while multiple clients are running at the same time will crash the other open clients.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
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C C P Alliance
162
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Posted - 2014.07.29 16:00:00 -
[19] - Quote
Thanks for all the information guys, this helps a lot.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P
C C P Alliance
296
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Posted - 2014.10.02 11:27:00 -
[20] - Quote
Tezeril Amri-Tzar wrote:Amarisen Gream wrote:First
EDIT: for those of us with audio issues. the problem seems to be if we have USB based audio devices as our primary outsourcer. If you change to internal speakers before you start the eve client, you don't get audio lose.
Those of use suffering with audio. If you turn your in-game audio off, then change the output source via sound/menubar, then turn game audio back on, you will get sounds. At least this works for me. (Warning, you may need to turn the audio on and off a few times, as well as to change the inputs - setting to internal than back another source seems to work the best)
Is this the official answer to fixing the bad audio since Kronos while using an external audio interface? Seems like a pretty lame solution to be forced to use my MacBookPro's built in speakers, as opposed to the professional studio monitors I normally use through my RME Fireface UFX audio interface. Really hoping there is a fix for this soon as I miss the great audio I've always experienced prior to Kronos.
This audio issue has now been resolved.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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